Punctuation and Spelling Please check your punctuation, spelling, and grammar. Ensure you put capital letters where you want them. Although we check every order that comes through, we cannot always pick up errors and some are not obvious to us i.e. wrong date etc.
Dates Please check dates carefully! We can amend them in most cases if you get them wrong, as long as you tell us soon enough!
Images Images should be in .jpg (J PEG) format and please try to avoid snap chat or screen shot images where possible. The upload time will depend on the file size and your Internet connection speed. Please be patient when uploading a large image to ensure it loads fully on the website. Please try to use the best-quality image possible as the quality of your end result print will be dependant on the quality of your image. Please also consider the shape of your photo when ordering i.e. landscape / portrait. (landscape length ways & portrait is upright). If you have any doubts, please fee free to e-mail prior to ordering.
Cropping Images If you are ordering an item that requires just the head and shoulders on an image, i.e. angel wings, air freshener, please send us the original & we will crop the image on screen as this gives us much more flexibility to fit into the item. Please just let us know this in the comments box with instructions of which person to use (if more than 1 in the photo).
We Can Scan If you do not have a digital image, we can scan your photograph. If you are local, you can pop into the workshop or you could post it to us, but we would advise recorded delivery and you would need to pay for postage costs.
Personalisation Field not Needed You may enter NONE if there is a required personalisation field you wish to leave blank. Please feel free to leave as much information as you need in the comments box.