Bits n Bobs - FAQ's

What is your turnaround time?

We aim to have all orders shipped as soon as possible but as a general rule this will be within 2-3 working days (Monday to Friday).  Please note turnaround time can increase up to 7 days during the festive period. If dispatch times of a particular item are longer we will notify of this on the item page. 

Please remember to allow for delivery times following dispatch.

 

How long will delivery take following dispatch?

We use Royal Mail for the majority of our parcels and we use courier service for larger parcels. 

If you choose standard 48 hour tracked service or non tracked 2nd Class delivery you should allow 2-3 days postage time. 

If you choose express delivery or non tracked 1st class , Royal Mail aim to deliver next day. 

Please be aware that choosing express delivery does not increase the production time of your order,

just the delivery time once dispatched. 

Using the tracked service enables you to change your delivery options before

delivery is attempted and you will receive a text / email notification upon dispatch.  

Your parcel will be tracked from dispatch through to the delivery point.

 

If you choose 1st or 2nd Class delivery your item will not be tracked as above. 

Where are you based?

We are based in Carlisle, Cumbria